How long do I have to complete my course?
Outreach courses expire 180 days after registration. We cannot extend these courses per OSHA training program guidelines. After the 180 days, students must purchase a new course to start again from the beginning.
Do I have to pass the quizzes and exams on my first try?
A minimum passing score is 70% and students are allocated three attempts to pass end of module quizzes and the final exam. Contact Customer Care in order to retake any portions of the course testing.
Is there a daily time limit for coursework?
By regulation, students can spend a maximum of 7.5 hours per day in the course. 10-hour training must take at least 2 days and 30-hour training must take at least 4 days. A break is required after 7.5 consecutive contact hours of training. The standard break is 8-hours long, but the 8 hours must also be the next calendar day after the 7.5 hours was completed. If a student finishes their 7.5 hours of training at 8am, they will not be able to train until the next calendar day even if they take a full 8-hour break.
Will I receive a paper or plastic OSHA card when taking the online course?
All completions after January 2019 will receive a plastic Department of Labor card. For students who received a paper card, our replacement card policy would apply.
When will I receive my OSHA card?
We estimate cards to take approximately 3-4 weeks to arrive following successful course completion.
Can I get a replacement OSHA card?
For OSHA-authorized training, only one replacement card may be issued per student per class. Replacement cards cannot be issued for training completed more than five years ago. The fee for a replacement card is $45. Please note that we can only provide replacement cards for courses completed on our website. If you completed your course with another provider or in a classroom, you need to contact the trainer who originally issued your card for their replacement options. OSHA does not keep any records of training or cards; only the trainer who provided the training can approve and request any replacement.